The Reuter Hanney Story
Outstanding service is our number one goal.
Since 1978, Reuter Hanney, has been exceeding expectations, one client at a time. Taking the time to get to know each client personally is a vital part of our business. With a strong “clients come first” philosophy, Reuter Hanney exceeds clients’ customer service expectations. Our staff, some of whom have been working with us for more than two decades, treat each client as the most important client.
Our clients expect us to give them our all. Our goal is to exceed those expectations by providing outstanding customer services.
“My thanks for the job done today. Everything went seamlessly. I haven’t had any issues with your employees, and always felt they were there to help. I was stressing over the outcome today and, as always, your guys put me at ease. Complaints come easy so I wanted to express my appreciation.”
“He demonstrated all of the safety and precautionary practices expected and did a wonderful job!”
“Last night went well, everyone was onsite early. We removed power from the building at approximately 8:20pm and all 3 generators started. Reuter Hanney connected the 1322 main power lines to the new transformers. Brought the building power back up, energized and transferred power over to the new transformers. We had a minor issue with one of the Motor Control Center breakers tripping. Reuter Hanney shut it down, disassembled, cleaned, inspected and lubricated the breaker and solved the problem… As always, the guys from Reuter Hanney did a great job and had a solution for any issue that came up.”
“Thanks for your help yesterday, your technician was a true professional.”
“You all are great to work with and your guys are excellent hard workers! We appreciate their patience with all of our security rules and regulations, it is easy to get frustrated, and they always seemed happy. We look forward to working with you all as well in the future.”
“I wanted to thank you guys for getting that transformer testing performed today…It turned out to be a horrible day up here. It started off with rain, and just when we thought it couldn’t get worse – it started snowing and freezing rain. The service technician worked around it while I went down to Home Depot to get a tarp and some straps… I justed wanted to pass on that he was extremely competent, meticulous with the details, and very conscientious overall. Also, he never complained once about the conditions – which would have been warranted for how cold and windy it was. Anyway, thank you again.”
“I am writing to tell you of the outstanding service that your company gave to us. Your employees were fantastic during our electrical outage. …Let me tell you that your workers jumped right into the job and they never gave up the effort.”
“You have made a big impression on all of us. We will be working together on many more opportunities. “
“Please pass along my ‘Thanks’ to your team that supported the maintenance this weekend….Safety Job talks were performed each morning explaining boundaries regarding risks associated with gear. I was impressed! Very thorough inspection and tests…Thanks again! I feel much better knowing our sub is serviced for our valued customer!”
“Good Morning Allison, Every Allison I’ve ever met was awesome so I’m adding you to the “Awesome Allison list”. Thank you for all your help. = )”
Check back often for upcoming events.